1. Introduction
dahk7Welcome to dahk7. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using dahk7's website or application, you agree to this Privacy Policy.
We believe your privacy is a fundamental right. That is why dahk7 dahk7 never collects unnecessary data and never shares your information with third parties without your consent. This policy is written in plain, accessible English with our users in mind.
Our Commitment in Brief
Dahk7 does not sell, rent, or use your personal information for any marketing purpose without your consent.
2. Information We Collect
dahk7 Various types of information are collected to operate the platform. This data falls into two main categories — information you provide directly and information collected automatically.
Directly Provided Information
Information you provide when you register or use our services:
- Identity Information: Full name, date of birth, and gender.
- Contact Information: Email address and mobile number.
- Identity Verification (KYC): A copy of your National ID, passport, or driving license.
- Payment Information: Mobile banking number (bKash/Nagad/Rocket) and bank account details.
- Address Details: Residential address (where applicable).
Automatically Collected Information
The following information is collected automatically when you use the platform:
- Device Information: IP address, browser type, and operating system.
- Log Information: Login/logout timestamps and gaming activity history.
- Transaction Information: Deposit and withdrawal history, amounts, and timestamps.
- Cookie information: Session cookies, preference cookies, and analytics cookies.
- Usage Information: Pages you visited, time spent, and games you played.
| Type of Information | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification and KYC | 5 years after account closure |
| Payment Information | Transaction Processing | 7 years for legal requirements |
| Logs & Activity | Security & Fraud Prevention | 1 year |
| Cookie information | Session & Experience Improvement | Session end or 30 days |
| Gaming history | Responsible Gaming Monitoring | 3 years |
3. Purpose of Data Use
dahk7 We use collected data solely for specific, legitimate purposes and never for anything unnecessary.
- Account management: For registration, login, password reset, and profile updates.
- Identity Verification: To complete the KYC process and prevent access by minors.
- Payment Processing: To process deposits and withdrawals securely.
- Security Assurance: To prevent fraud, money laundering, and cyberattacks.
- Customer Support: To resolve your questions and complaints.
- Legal obligations: To meet regulatory and compliance requirements.
- Platform Improvement: To analyze and improve the user experience.
- Responsible Gaming: To identify problematic gaming behavior and provide timely support.
Important notice
Dahk7 does not sell your data to any third party. Information may only be shared in a limited way with specific partners when required by law or for security purposes.
4. Data Sharing Policy
dahk7 Your personal information is not generally shared with third parties. However, in the following limited circumstances, necessary information may be shared with partners:
- Payment Processors: Only transaction-related information is shared with mobile banking providers and banking partners to process deposits and withdrawals.
- KYC verification services: Licensed identity verification service providers for KYC purposes.
- Law enforcement agencies: Providing required information in compliance with court orders or government directives.
- Security Partners: A specialist agency in cybercrime and fraud prevention.
Each Partner dahk7's strict confidentiality agreements. They only receive the information necessary for their specific tasks and may not use it for any other purpose.
5. Cookie Policy
dahk7 dahk7 uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences.
Types of cookies we use
- Essential cookies: Essential for login sessions and security. Disabling these will prevent the platform from functioning properly.
- Preference Cookies: Remembers your language, theme, and other preferences.
- Analytics Cookies: To understand how you use the site — this information is fully anonymised.
- Security Cookies: Used to detect suspicious activity.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may mean that dahk7's services may not function properly.
Cookie control is in your hands
You can disable analytics and preference cookies at any time without affecting your access to the platform.
6. Data Protection Methods
dahk7 We follow the highest industry standards to protect your data. Our security measures are as follows:
- SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
- Encrypted storage: Stored data is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An additional security layer when accessing your account.
- Regular Security Audits: An independent third-party team conducts regular system audits.
- Restricted Access: Only authorized personnel have access to specific data.
- Data Backup: Your data is backed up regularly to prevent loss in the event of a technical failure.
7. Your Rights
dahk7As a dahk7 user, you have the following rights over your personal information:
- Right to Access Information: You can find out exactly what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
- Right to Data Portability: You may request a copy of your data in a structured, portable format.
- Right to Object to Processing: You may object to your information being used for specific purposes.
- Right to Withdraw Consent: You may withdraw any previously given consent at any time.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days. Email: [email protected]
8. Protection of Minors
dahk7 For users aged 18 and above only. We do not knowingly collect information from minors. Age is verified at registration and confirmed through identity document checks during the KYC process.
If you believe we may have inadvertently collected information from a minor, please notify us immediately. We will delete that data and close the associated account without delay.
9. Third-Party Links & Services
dahk7 The platform may use software from third-party game providers. These providers maintain their own privacy policies, which apply to their respective services. However, they dahk7's data protection standards.
10. International Data Transfers
Your data is generally stored on servers in Bangladesh. However, some technical services may require processing on international servers, in which case internationally recognised data protection standards are observed.
11. Policy Changes
dahk7 This Privacy Policy may be updated at any time. If changes are made, a notice will be posted on the platform and the date at the top of this page will be updated. For significant changes, you will be notified directly at your registered email address.
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
12. Contact
For any privacy-related questions or concerns, please reach out to us:
- Email: [email protected]
- Live Chat: Available on the platform 24/7.
- Response Time: Usually within 24–48 hours.
Your privacy is our priority
At dahk7, we believe a safe and transparent platform is the foundation of lasting trust. We are fully committed to protecting your data.